Contact us
Questions about a design, a size, an order or a delivery? Message us.
How to reach us
Contact on WhatsApp (opens WhatsApp)
WhatsApp: +20 114 969 0190. The button opens a chat with us in WhatsApp with a short message typed in; you can change it and you send it yourself.
Email: sketchstitch190@gmail.com
About an order
Please include your order number, which starts with SS-. It is on your order confirmation and in your account under Your orders.
When you are signed in, each order page has its own Contact on WhatsApp button with the order number already in the message.
What we can help with
- Choosing a garment, a fit or a size.
- Using the design studio, and preparing your artwork.
- An order you have placed, and its delivery.
- Anything that arrived damaged, faulty or not as ordered.
WhatsApp is a support chat with a person at Sketch & Stitch. It is not an automatic tracking service. For what happens if something is wrong with an order, see the Returns & refunds policy and the Shipping & delivery policy.